Legal address: Levenhuk Optics s.r.o., V Chotejně 700/7-A, 102 00 Praha 102, Czech Republic
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Main / Terms and Conditions
Terms and Conditions
Payment options
We have several payment options: Paypal or bank transfer. Once you have placed the order, we will contact you to confirm the order and preferred payment method as well as delivery terms. If you have any questions regarding available payment methods, contact us.
Return policy
If you are not happy with your purchase, you can return it within 14 days from the date of the receipt. When returning an item, please be aware that products that have been damaged during the post-purchase period (scratched, broken, not fit for further retailing) as well as incomplete products’ packages (missing accessories, etc.) will not be accepted.
The amount of you purchase will be refunded. Shipping fees are not refundable. If the return is due to defective products, you may be compensated for the return shipping.
A Return Authorization (RA) Number must be obtained in advance of return. Contact us by e-mail to receive the RA number to be displayed on the outside of your shipping container.
Privacy Policy
None of the information you provide about yourself is shared with any third parties except to the extent necessary for processing your order (for example, we inform shipping company of your shipping address, but the email address remains undisclosed).
You can find the whole information about privacy policy on a special page.
Shipping Options and Charges
We offer standard shipping service for all products.
Shipping rates depend on products ordered and country of delivery. Our sales manager will contact you with detailed information on applicable shipping charges prior to delivery.
Warranty
All products listed on the website are subject to the same warranty as declared by the brand manufacturer. MAGUS microscopes and digital cameras have a 5-year warranty. MAGUS accessories have a 2-year warranty.
This warranty does not cover consumable parts, such as bulbs (incandescent, LED, halogen, energy-saving and other types of bulbs), batteries (rechargeable and non-rechargeable), electrical consumables, etc.
A Return Authorization (RA) Number must be obtained in advance of return. Call us at +420 246 019 025 or contact us to receive the RA number to be displayed on the outside of your shipping container. All returns must be accompanied by a written statement setting forth the name, address and telephone number of the owner, including a description of any claimed defects. Parts or products for which replacement is made will become the property of MAGUS.
The customer will be responsible for all costs of transportation and insurance to and from MAGUS or its authorized dealers and will be required to prepay such costs.
Price and/or Description Changes
All prices, pictures and descriptions on this website are subject to change. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in our store or any other store are not refundable.
We have several payment options: Paypal or bank transfer. Once you have placed the order, we will contact you to confirm the order and preferred payment method as well as delivery terms. If you have any questions regarding available payment methods, contact us.
Return policy
If you are not happy with your purchase, you can return it within 14 days from the date of the receipt. When returning an item, please be aware that products that have been damaged during the post-purchase period (scratched, broken, not fit for further retailing) as well as incomplete products’ packages (missing accessories, etc.) will not be accepted.
The amount of you purchase will be refunded. Shipping fees are not refundable. If the return is due to defective products, you may be compensated for the return shipping.
A Return Authorization (RA) Number must be obtained in advance of return. Contact us by e-mail to receive the RA number to be displayed on the outside of your shipping container.
Privacy Policy
None of the information you provide about yourself is shared with any third parties except to the extent necessary for processing your order (for example, we inform shipping company of your shipping address, but the email address remains undisclosed).
You can find the whole information about privacy policy on a special page.
Shipping Options and Charges
We offer standard shipping service for all products.
Shipping rates depend on products ordered and country of delivery. Our sales manager will contact you with detailed information on applicable shipping charges prior to delivery.
Warranty
All products listed on the website are subject to the same warranty as declared by the brand manufacturer. MAGUS microscopes and digital cameras have a 5-year warranty. MAGUS accessories have a 2-year warranty.
This warranty does not cover consumable parts, such as bulbs (incandescent, LED, halogen, energy-saving and other types of bulbs), batteries (rechargeable and non-rechargeable), electrical consumables, etc.
A Return Authorization (RA) Number must be obtained in advance of return. Call us at +420 246 019 025 or contact us to receive the RA number to be displayed on the outside of your shipping container. All returns must be accompanied by a written statement setting forth the name, address and telephone number of the owner, including a description of any claimed defects. Parts or products for which replacement is made will become the property of MAGUS.
The customer will be responsible for all costs of transportation and insurance to and from MAGUS or its authorized dealers and will be required to prepay such costs.
Price and/or Description Changes
All prices, pictures and descriptions on this website are subject to change. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in our store or any other store are not refundable.